Refund Policy

SS Store aims to ensure customer satisfaction. This Refund Policy explains the conditions under which refunds may be provided.

Eligibility for Refund

• Refunds are applicable only for eligible products as per SS Store guidelines.

• Products must be unused, undamaged, and in original condition, unless otherwise stated.

Refund Requests

• Refund requests must be made within a reasonable time after delivery.

• Orders may not be eligible for a refund if they do not meet the refund conditions.

Non-Refundable Items

• Certain items may not be eligible for refunds due to hygiene, safety, or other reasons.

• Such exclusions will be clearly mentioned at the time of purchase.

Refund Process

• Once a refund request is approved, the refund will be processed using the original payment method.

• Refund processing times may vary depending on the payment provider.

Partial Refunds

• Partial refunds may be issued in cases of damaged, missing, or incorrect items, as per SS Store’s assessment.

Cancellation and Refund

• If an order is canceled before dispatch, a refund may be issued as per policy.

• Orders canceled after dispatch may not be eligible for a refund.

Changes to This Policy

SS Store reserves the right to modify this Refund Policy at any time. Any changes will be effective once posted.

Acceptance

By placing an order with SS Store, you agree to this Refund Policy.